Send your VIN and the part you need. We confirm fitment, locate the part in our warehouse network and send an itemized quote. After you approve it, you pay the first stage for verification and freight. The part is inspected, and only if it passes do you pay the second stage. Then it ships by freight with tracking.
Step by step
- Request a quoteUse the quote form or email us with your VIN, year, make, model and the part you need.
- Our team contacts youA parts specialist confirms your vehicle details and asks about preferences such as mileage or delivery address.
- Fitment checkWe decode your VIN and match the engine, transmission or part code, drivetrain and options.
- Inventory matchWe locate a matching part in our warehouse network and record its condition and mileage.
- Written quoteYou receive an itemized quote: part price, both payment stages, shipping, warranty and cancellation terms.
- First payment stageAfter you approve the quote, the verification and freight coordination charge is due.
- Warehouse inspectionThe part is checked at the warehouse. If it fails, the order and freight booking are cancelled under our refund policy.
- Second payment stageOnce the part passes, the warehouse part charge is due.
- Shipping and trackingThe part ships by freight and you receive tracking details.
- Delivery and warranty supportInspect the delivery, install it with a qualified technician, and contact us if you need warranty help.
What we need from you
- Your 17-character VIN
- The part you need and any codes or part numbers from the old part
- Delivery address, and whether it is a business or residence
- A phone number for the freight carrier
Typical timeline
Most quotes are sent within one business day. Inspection and freight booking usually follow within a few business days of approval, and transit time depends on distance. Your quote gives an estimate for your order.
Process FAQ
Do I pay anything before receiving a quote?
No. Quotes are free and carry no obligation.
Can the part be delivered to my mechanic?
Yes. Repair shops are ideal delivery points because they can receive freight and install the part.
What if the part fails inspection?
The order and freight booking are cancelled under our published policy, and the refund terms on your quote apply.
Last reviewed: November 9, 2026 by the Hollander Auto Parts parts team