Fitment
How do you make sure a part fits my vehicle?
We decode your 17-character VIN to confirm the engine or transmission code, drivetrain, trim and options, then match a part with the same codes.
What if I do not have my VIN?
Send the year, make, model, engine size and drivetrain, plus a photo of any part numbers on the old part. A VIN is still the most reliable option.
Can a part from a different model fit my vehicle?
Sometimes. Many engines and transmissions are shared across models. We use interchange data to confirm compatibility.
Ordering and payment
Is the quote free?
Yes. Quotes are free with no obligation.
Why are there two payments?
The first covers verification and freight coordination. The second covers the part and is due only after it passes inspection. Learn more.
Will you ever ask for card details by text or social media?
No. We only send payment requests that match your written quote from @hollanderautopart.com email addresses.
Testing and condition
Are parts tested?
Parts are inspected at the warehouse before dispatch, and engines and transmissions receive operational checks where possible. See our checks.
Are the product photos of the actual part?
Product photos are representative stock images unless stated. Ask for photos of the actual unit before it ships.
What mileage are your used engines?
Mileage varies by unit and is recorded on your quote when available.
Shipping
How are engines shipped?
Engines and transmissions ship on a pallet by freight carrier. Shipping details.
Can you deliver to my home?
Yes, in many areas, with liftgate service.
How long does delivery take?
Usually several business days after inspection, depending on distance. Your quote includes an estimate.
Warranty and returns
Do parts come with a warranty?
Yes. Coverage is stated on your quote. Warranty details.
What do I need for a warranty claim?
Your order number, installation receipt from a qualified shop and a description of the problem.
Can I return a part?
Returns are accepted under the terms on your quote. Returns policy.
Last reviewed: November 9, 2026 by the Hollander Auto Parts parts team